• City view
  • Pets allowed
  • WiFi
  • Terrace
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at The Westin Excelsior, Florence

Located on the banks of River Arno in Florence's historic Piazza Ognissanti, The Westin Excelsior, Florence offers luxurious rooms and suites, many overlooking the river and the Oltrarno area. Ponte Vecchio is 900 metres away. Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a Westin Heavenly Bed® and a 32" plasma-screen TV with a multilingual programme selection and a digital jukebox. A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of the executive chef and his staff. You can book spa treatments and make use of the wellness centre at a partner hotel located opposite the property. The 5-star Westin Excelsior is 500 metres from Santa Maria Novella Train Station and a short walk from the historical centre. It is surrounded by some of city's most popular restaurants and designer boutiques.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.6

Breakfast info

Continental, American, Buffet

Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.2
Location
9.6
Select topics to read reviews:

See what guests loved the most:

  • Ifigenia
    Greece Greece
    The Westin Excelsior is simply the perfect hotel in Florence. The location and service are impeccable. It is an impressive and historic building, beautifully maintained and in spot condition. Beds are so comfortable and sheets are soft. Breakfast...
  • Monika
    Philippines Philippines
    They upgraded our room to a higher category. Room was so beautiful and bed was amazingly comfortable.
  • Paul
    United Kingdom United Kingdom
    Top quality hotel, nice rooms and overall appearance of the hotel interior was very good. The staff were very friendly and attentive.

Hotel surroundings

Restaurants
2 restaurants on site

  • Se·sto On Arno Restaurant & Bar - Temporarily closed
    • Cuisine
      Italian • Mediterranean • International
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
  • ORVM Restaurant & Bar
    • Cuisine
      Italian • Mediterranean • International
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional

Facilities of The Westin Excelsior, Florence
Great facilities! Review score, 8.9

Most popular facilities
  • Private parking
  • WiFi
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Off-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
    Off-site
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and costs € 4 per hour.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs € 55 per day.
  • Valet parking
  • Street parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules

The Westin Excelsior, Florence takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
€ 80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed on request. No extra charges.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash The Westin Excelsior, Florence accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that access to the wellness centre comes at a surcharge.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Westin Excelsior, Florence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Westin Excelsior, Florence

  • The Westin Excelsior, Florence is 750 yards from the centre of Florence. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Westin Excelsior, Florence is from 15:00, and check-out is until 12:00.

  • The Westin Excelsior, Florence offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Cycling
    • Tennis court
    • Walking tours
    • Cooking class
    • Temporary art galleries
    • Back massage
    • Happy hour
    • Live music/performance
    • Movie nights
    • Neck massage
    • Bike tours
    • Bicycle rental
    • Tour or class about local culture
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • The prices at The Westin Excelsior, Florence may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Westin Excelsior, Florence can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • The Westin Excelsior, Florence has 2 restaurants:

    • ORVM Restaurant & Bar
    • Se·sto On Arno Restaurant & Bar - Temporarily closed

  • Room options at The Westin Excelsior, Florence include:

    • Double